Frequently Asked Questions

YOUR Horse. YOUR Money. YOUR Standard.™

Set the Standard™ - Rate My Horse PRO® 

 

 

 
 
   
 
 
 
  
 
 
 
 
    
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 

 
 
This offer has expired. 
 
Register and pay the $5 identity verification fee. Rate 5 PROs from any category or combination of categories within 24 hours of joining. Rate My Horse PRO will automatically refund your $5 fee. Once you have rated you don't have to do anything else, your money will be refunded back to your card within 24 hours of your last rating. It is that easy.
 
The rating categories include horse trainers / riding instructors, boarding stables, farriers, and horse shows. Members also have the opportunity to vote on the next four rating categories which will be added in the near future.
 
Find the Truth. Build Trust. Set the Standard.™
 
 
 

 
 
Yes, ratings are live! Review horse trainers, stables & more!
  

 
 
You must register and be verified as either a consumer or a PRO.
 Rate My Horse PRO does not sell member information. 
 

 
 
A one time identity verification fee of $5 applies to pay for this safe and secure process to ensure the ratings are accurate and reliable. Rate My Horse PRO is a FREE RESOURCE being provided to the horse industry. Identity verification is an additional safe guard to protect the ratings. 
 
Rate My Horse PRO believes the majority of horse lovers will agree that a one time fee of five dollars ($5) is a negligible price to promote the best and help protect themselves, others, and the horses from the worst in the horse business. 
 
Rate your horse professionals and pay nothing. 
 

  
 
The verification process is a mechanism to assure that the ratings you view are free of inappropriate influence. All-access rating sites are often susceptible to manipulation by those entities being rated through a process of falsifying names and ratings
 
The verification process confirms that everyone entering ratings are who they claim to be, ensures that each person has only one voice, and that ratings aren't stacked in favor of or against any professional
 

 
 
Rate My Horse PRO is a resource and decision tool that is being offered for FREE to the horse industry. The $5 is to pay for the identity verification process. Rate My Horse PRO trusts each verified user will be inspired to contribute to the process at some point. 
 
Be an advocate for the horses and help others find their best horse professionals by contributing reviews of the horse professionals you have done business with - whether it was a great trainer you bought a horse from, that not so fancy boarding stable that had a great staff with an eye for detail, or that not so great horse show you went to last weekend. 
 
Rate My Horse PRO offers reviews from customers just like you. 
 

 
 
Rate My Horse PRO utilizes SSL (Secure Socket Layer) technology (the same as large online department stores) to keep your credit card information safe, in addition to 128-bit encryption to protect transmitted data. Keeping your information safe is a top priority. Additionally, your credit card information is not stored.
 
Click to see Rate My Horse PRO's Thawte® SSL Certificate.
 

 
8. Why would I use Rate My Horse PRO when I can just ask other local horse people who I should use for horse training?
 
Rate My Horse PRO allows you to gain insight from customers regarding thousands of horse professionals across North America. The person at the feed store may be able to tell you what their cousin's sister thinks of a trainer or farm, but it isn't the same as getting detailed information from someone who has done business with the professional you're interested in. Rate My Horse PRO is another tool in your arsenal to make sure you are making the best decision for you and your horse.
 
Be proactive, rather than reactive later.

 
 
NOTE: If you utilize Paypal's services you are utilizing a credit card or banking information online.
Rate My Horse PRO utilizes Paypal's credit card services, notice the Paypal symbol at the bottom of the site. However, Rate My Horse PRO chose to take the protection of our members a step further, with identity verification, which does not allow the use of the Paypal button.
 

 
 
Rate My Horse PRO is sorry for any inconvenience you may be caused by not being able to use the Paypal button. 
 

  
 
Rate My Horse PRO will not sell your contact information or email address.
 

 
 
This offer has expired.
 
Register and pay the $5 identity verification service fee. Rate 5 PROs from any category or combination of categories within 24 hours of joining. Rate My Horse PRO will automatically refund your $5 fee. There is NO RISK!
 
Once you have rated you don't have to do anything else, your money will be refunded back to your card within 24 hours of your last rating. It is that easy.
 
The rating categories include horse trainers / riding instructors, boarding stables, farriers, and horse shows.
 
Members also have the opportunity to vote on the next four rating categories.
 
 

 
 
This offer has expired.
 
Yes, under the same guidelines as stated above.
 
 

 
 
No. When you rate a PRO, your identity is not disclosed and other members are only able to see your rating and comments. You will have no publicly available identifier available to others on the site so you can rate professionals honestly without repercussions.
 
 
 

 
 
No, you are not limited; you are welcome to rate your current and past PROs. You also have the ability to come back at any time to add new ratings or update ratings entered previously.
 
 

 
 
You can add the PRO if they are not in the database and then rate them.
 
 

 
 
Yes. If you believe you have been a victim, please contact Rate My Horse PRO.
 
 

 
 
Rate My Horse PRO believes improvements should be rewarded! Every user is allowed only one account and has one rating per professional. Yes, you can re-rate your professional as needed. When you do, your last rating is immediately replaced with your new rating. 
 
 

 
 
Every user is identity verified, however the ratings are anonymous.
 
Rate My Horse PRO is committed to the accuracy of ratings and has designed unique functions and controls to evaluate factors of unfair influence - all of which begin with identity verification. Rate My Horse PRO also has a user-policed tool that offers a “challenge” function. PROs who are listed on the site should take an active role in reviewing their ratings and inviting current customers to rate them. 
 
 

  
 
Rate My Horse PRO utilizes geo-targeting for the site's guests. If you are using a satellite internet provider or a wireless card, the results will show for where your provider is based. Once you become a Verified Member, you will be able to search your local area or across the USA and Canada.
 
 

 
 
Rate My Horse PRO utilizes Google Maps. The exact distance will only be given if the verified user entered an address for the PRO. The PRO has the ability to 'Claim Their Profile' to update and take control of the information. If you know the PRO, let them know they should claim their profile.
 

 
 
Rate My Horse PRO offers sponsorship and advertising opportunities.
 
 

Advertising   |   Preferred Paddock   |    View 2014 Media Kit   |    Contact Us 

 
 

 
 
No, there is no correlation between the ratings and advertising. PROs can not pay to have ratings removed.
 
 

 
 
For the purposes of the site, a PRO (horse industry business owner) is anyone who sells a service, product, or puts on an event inside of the horse industry. If your business or service does not fit into one of the current rating categories you are considered a Non-Rated PRO.
 
A Consumer sells nothing in the horse industry, on a regular basis, and truly only buys horse-related goods and services.
 
 

 
 
No, your amateur status will not change with the USEF. For the purpose of this site, PRO means either you are a professional in the horse industry or your own / manage a business in the horse industry. The registration process clarifies your position further within the horse industry, so there is no confusion.
 
 

 
 
PROs can be added by any Verified Member. The Verified Member can then immediately rate the PRO they added.
 
PROs have the opportunity to Claim their Profile so they can view their ratings, update their profile, and proactively manage their reputation with Rate My Horse PRO.
 
 
 

 
 
Yes. Once a PRO is a Verified Member, they can create a PRO profile for free. Additionally, PROs can view ratings and rate other PROs.
 
 

 
 
Rate My Horse PRO is the first and only site that offers professional reputation management in the horse industry. The site's unique tools give professionals insight into their customers’ satisfaction levels, which has never been available until now. Find out what your customers really think, enhance your customer relations, and make your business stronger.
 
 
 

 
 
Rate My Horse PRO built the ratings system so that if an item is not rated it does not penalize the section or overall ratings. Every rating can be customized to the user's experience because of this functionality.
 
It is most important for you as the professional to keep updated photos and information added to your profile for those customers looking for a new riding instructor / horse trainer in your area.
 
 

 
30. If I'm a professional member, will members searching be able to tell I have joined?
 
Yes. Verified PROs are able to add photos and detailed information for free. Additionally, the PROs who have joined have a special notation in the search results.
 
 

 
 
For PROs that have already been added to the database by another user, you can update your information by claiming your profile. 
 
 
 

 
 
Rate My Horse PRO makes every attempt possible to contact horse professionals by email when they are added or rated if an email address is supplied by our users. Professionals not interested in receiving updates can unsubscribe at any time.
 
 

 
 
You can rate and review your riding instructor or your horse trainer. Both are included under the single heading of Horse Trainers. If you can't find the PRO you're looking for you have the ability to Add a PRO, once you become a Verified Member.
 
All PRO Details are live, so you can see who offers the specialty services you may need and each PRO's qualifications. You will easily be able to determine who is a riding instructor, horse trainer, clinician, horse show judge, and those that sell horses.
 
 

 
 
Yes, you will be able to find, rate, and review retirement facilities under boarding stables. You will also be able to find stables and facilities that offer stallion stations, concierge show services, rehabilitation services, and any other boarding stable services you may need.
 
 

  
 
Rate My Horse PRO is built on a system of rating statements, which are scored by consumers for accuracy related to the PRO entity. This system minimizes the subjectivity of ratings, and centers on the objectively focused thought. 
 
 

  
 
Rate My Horse PRO is focused on offering a high quality rating system to the horse community.